Some time ago, Facebook made a change and allowed business pages (fanpages) to get messages from people. (Don’t forget to go into your admin panel, manage permissions and tick the box to allow people to send messages to open up this option) You cannot send out messages to all your “Likes’ but people can send you one. The trouble is sometimes page owners have a hard time figuring out where to find the messages and then respond to them.
So, where do you find the Messages?
It is a simple place set out in your admin panel on the Page. This video below shows you where to find them so you can respond. It is very important that you do reply – someone has visited your facebook page and taken the time to send you a note – be sure to acknowledge this as it would lead somewhere – ie a Sale.
This is a section you will want to check often – or check by using Facebook as your Business page and reviewing the notifications on the top left corner If you have any new likes, messages or notifications – they all show here. AND, you should be taking notice of this activity and responding where appropriate.
Here is the video to help you with your Messages.
If you have any issues finding this area after watching the video, please feel free to ask for more guidance on my Facebook Page.
Online Marketing with IMPACT so you Get Clients! My passion is helping to guide people just like you, dietitians, coaches and service based business owners, who are often frustrated with all the advice and ideas out there and all the wasted time spent on marketing that gets you nowhere. Check out all the free resources on my Pepper It Marketing website, especially this guide for Online and Content Marketing. I also offer several self-study training programs to help you get more traffic to your website, more leads on your email list so you can make More Sales!